Refunds and cancellations
Refunds and Cancellation Policy
At Jampa Creations LLP, we are committed to ensuring your satisfaction with every purchase. Please read the following policy carefully to understand your rights and responsibilities when it comes to refunds and cancellations.
Refunds
We offer a hassle-free refund policy for all eligible products. If you are not completely satisfied with your purchase, you may request a refund within 3 days of receiving your order. To be eligible for a refund, the following conditions must be met:
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The item must be unused, unopened, and in its original packaging with sealed label intact.
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You must provide proof of purchase, such as an order confirmation or receipt.
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Refunds are issued in the original form of payment and may take up to 14 days to process.
Please note that certain products, such as personalized items or digital downloads, may not be eligible for refunds. Additionally, shipping and handling fees are non-refundable.
To initiate a refund, please contact our customer service team at +91 7028297747 with your order number and reason for return. Our team will guide you through the process and provide further instructions.
Cancellations
If you wish to cancel an order, please contact us as soon as possible. We process orders promptly to ensure timely delivery, but we will do our best to accommodate your request. Please note that orders cannot be cancelled once they have been shipped.
Damaged or Defective Items
In the unlikely event that your order arrives damaged or defective, please contact us immediately. We will work with you to resolve the issue and arrange for a replacement or refund as necessary. Please provide photos of the damaged or defective items to assist us in processing your claim.
Contact Us
If you have any questions or concerns about our refunds and cancellation policy, please don't hesitate to contact us. Our dedicated customer service team is here to assist you and ensure that your experience with Jampa Creations LLP is nothing short of exceptional.
You can reach us via email at templeofjampa@gmail.com or by phone at +91 7028297747. Our business hours are Monday - Saturday 10am - 6pm. GMT 05:30
Thank you for choosing Jampa Creations LLP. We appreciate your trust in us and look forward to serving you.
