Privacy policy
Jampa Creations LLP ("we" or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose personal information when you visit our website or make a purchase from us.
Information We Collect
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as "Device Information."
We collect Device Information using the following technologies:
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Cookies: These are data files that are placed on your device or computer and often include an anonymous unique identifier. You can choose to disable cookies through your browser settings, but please note that this may affect your ability to access certain features of the site.
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Log files: These track actions occurring on the site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
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Web beacons, tags, and pixels: These are electronic files used to record information about how you browse the site.
Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."
How We Use Your Information
We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
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Communicate with you;
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Screen our orders for potential risk or fraud; and
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When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the site--you can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at templeofjampa@gmail.com or by mail using the details provided below:
Jampa Creations LLP
S-10, Rajwado, Mapusa, Mapusa Police Station, Bardez, North Goa - 403507, Goa, India
Terms & Conditions
Introduction: Welcome to Jampa Creations LLP! These terms and conditions outline the rules and regulations for the use of Jampa Creations LLP's website and services.
Acceptance of Terms: By accessing and using our website, you accept and agree to be bound by these terms and conditions.
Modification of Terms: We reserve the right to modify these terms at any time without prior notice. Your continued use of the site following any changes indicates your acceptance of the new terms.
Eligibility: You must be at least 18 years old to use our services. By using our site, you represent and warrant that you are of legal age to form a binding contract.
Account Responsibilities:
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You are responsible for maintaining the confidentiality of your account and password.
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You agree to accept responsibility for all activities that occur under your account.
Prohibited Activities:
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You may not use the site for any unlawful purpose.
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You may not engage in any conduct that disrupts or interferes with the site's functionality.
Intellectual Property:
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All content on this site, including but not limited to text, graphics, logos, images, and software, is the property of Jampa Creations LLP.
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You may not reproduce, distribute, or otherwise use any content without our express written permission.
Product Descriptions: We strive to ensure that all product descriptions and information are accurate. However, we do not warrant that product descriptions or other content on the site are complete, reliable, or error-free.
Pricing:
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All prices are listed in INR.
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We reserve the right to change prices at any time without notice.
Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or issues identified by our fraud prevention department.
Limitation of Liability:
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Jampa Creations LLP shall not be liable for any damages arising from the use or inability to use the site.
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In no event shall our liability exceed the amount paid by the user for accessing the site or purchasing products.
Governing Law: These terms and conditions are governed by and construed in accordance with the laws of India, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
Contact Information: If you have any questions about these terms, please contact us as soon as possible
Conclusion: Thank you for visiting Jampa Creations LLP. We hope you have a pleasant shopping experience.
About Us
Welcome to Jampa Creations LLP, where we believe in the power of nature to enhance wellness and elevate everyday experiences. Founded on the principles of purity, authenticity, and sustainability, we are dedicated to providing you with the finest essential oils, incense sticks, and other essentials to enrich your mind, body, and soul.
Our Story
It all began with a passion for natural remedies and holistic living. Our founder, Marielle Wunderink, embarked on a journey to discover the transformative properties of botanical extracts and aromatic blends. Inspired by ancient traditions and modern science, Marielle Wunderink envisioned a space where people could access premium-quality products crafted with care and integrity.
Driven by this vision, Jampa Creations LLP was born. Since our inception, we have remained committed to sourcing the purest ingredients from around the globe, ensuring that each product reflects the essence of nature in its most potent form. With a deep reverence for the Earth and its gifts, we strive to cultivate sustainability at every step of our process, from sourcing to packaging.
Our Mission
At Jampa Creations LLP, our mission is simple: to empower you to embrace wellness and mindfulness in your daily life. Whether you're seeking relaxation, clarity, or rejuvenation, our carefully curated selection of products is designed to support your journey towards holistic well-being. We believe that self-care is a sacred ritual, and we're here to provide you with the tools you need to nurture your body, mind, and spirit.
Our Commitment
Quality is at the heart of everything we do. We partner with trusted suppliers who share our dedication to excellence, ensuring that every product meets our rigorous standards for purity and potency. From our artisanal essential oils to our handcrafted incense sticks, each item is crafted with meticulous attention to detail and infused with the love and intention of our team.
Furthermore, we are committed to transparency and integrity in all aspects of our business. We believe in fostering meaningful connections with our customers, and we're always here to answer your questions, provide expert guidance, and share our knowledge of aromatherapy and natural wellness.
Join Us on the Journey
Whether you're a seasoned wellness enthusiast or just beginning to explore the world of essential oils and aromatherapy, we invite you to join us on this journey towards greater balance, harmony, and vitality. Together, let's celebrate the beauty of nature and discover the endless possibilities for healing and transformation that lie within.
Thank you for choosing Jampa Creations LLP. We're honored to be a part of your wellness ritual.
With gratitude,
The Jampa Creations LLP Team
Refunds and Cancellation Policy
At Jampa Creations LLP, we are committed to ensuring your satisfaction with every purchase. Please read the following policy carefully to understand your rights and responsibilities when it comes to refunds and cancellations.
Refunds
We offer a hassle-free refund policy for all eligible products. If you are not completely satisfied with your purchase, you may request a refund within 3 days of receiving your order. To be eligible for a refund, the following conditions must be met:
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The item must be unused, unopened, and in its original packaging with sealed label intact.
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You must provide proof of purchase, such as an order confirmation or receipt.
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Refunds are issued in the original form of payment and may take up to 14 days to process.
Please note that certain products, such as personalized items or digital downloads, may not be eligible for refunds. Additionally, shipping and handling fees are non-refundable.
To initiate a refund, please contact our customer service team at +91 7028297747 with your order number and reason for return. Our team will guide you through the process and provide further instructions.
Cancellations
If you wish to cancel an order, please contact us as soon as possible. We process orders promptly to ensure timely delivery, but we will do our best to accommodate your request. Please note that orders cannot be cancelled once they have been shipped.
Damaged or Defective Items
In the unlikely event that your order arrives damaged or defective, please contact us immediately. We will work with you to resolve the issue and arrange for a replacement or refund as necessary. Please provide photos of the damaged or defective items to assist us in processing your claim.
Contact Us
If you have any questions or concerns about our refunds and cancellation policy, please don't hesitate to contact us. Our dedicated customer service team is here to assist you and ensure that your experience with Jampa Creations LLP is nothing short of exceptional.
You can reach us via email at templeofjampa@gmail.com or by phone at +91 7028297747. Our business hours are Monday - Saturday 10am - 6pm. GMT 05:30
Thank you for choosing Jampa Creations LLP. We appreciate your trust in us and look forward to serving you.